Everywhere we look there seem to be Uber and Lyft drivers. Ridesharing apps seem to be all the rage these days; however, these apps come with many flaws. One of the flaws being poor customer service. The worst part is, there is very little these companies can do to fix this besides eventually fire the driver. But, since it is up to the customer to report the driver in the app, oftentimes these drivers do not go reported. This is a large issue facing ride-sharing apps, but you don’t need to settle for them. Getting a professional chauffer from a car service is an option that will guarantee a great chauffeur and a clean car. All things that are vital to any car service. Not sure what makes a professional chauffeur or driver? Keep reading to see how M&M Limo & Airport Service, Inc. decides who your drivers are.
A Clean Record
Here at M&M Limo & Airport Service, Inc., we do background checks on all of our drivers to ensure they are going to keep our customers safe. The last thing we want is to put any passenger’s life at risk. Our background checks look at their criminal history and driving record. We do this extensive check so you can get in our cars feeling trusting of your driver. While some applicants may be clean criminal history-wise, being a good driver is just as important.
You may be thinking why is training needed when the drivers already know how to drive. Well, when it comes to driving yourself around and driving others around some differences come up. Our drivers need to be extra safe and drive with caution. When you drive yourself around you may be more inclined to speed; however, when you have others in the care that’s not the best idea. We train our drivers so that they are skilled with defensive driving as well as with driving in a manner that makes others feel safe. Our drivers also do so much more than drive. They sometimes need to assist with luggage and other belongings.
One thing that sets car service drivers apart from ride-sharing app drivers is punctuality. When you go with a ride-sharing app you call the ride and wait for it to come to you. This sounds great in theory; however, these drivers are not required to know the area and may get lost or have difficulty getting to you. The apps also only give a prediction of when the driver will be there with many times the driver getting to you much later. This simply cannot work when you have somewhere to be or are in a rush.
Knowledge on the Area
Knowing the area goes hand in hand with punctuality. Without knowledge of the area, drivers are likely to get lost or turned around when trying to reach your location. This may not always be a big deal to you, but if you are going on a business trip or have a flight to catch chances are that you are not going to be happy when the ride-sharing service makes you late. With a professional driver, you can rest assured that our drivers will know how to get to your destination, getting you there with ease.
Something you cannot get anywhere other than a professional car service is communication skills. Our drivers need to be able to be polite and maintain positive interactions with all of our passengers. They also should be able to read the room. If the passengers want to talk then the driver should be able to maintain a conversation, but if the driver seems to want to avoid conversation, then our drivers can simply focus on driving without forcing it. We want your preferences to be met here at M&M Limo & Airport Service, Inc.
For all your driving service needs be sure to go with the company that you know will be trustworthy and courteous. Getting to your destination in a timely and safe manner should be treated as a priority, not an option. Here at M&M Limo & Airport Service, Inc., we have you covered with professional drivers and clean vehicles. To learn more about our private car services, give us a call today at (561) 488-6014.